Terms of service
Welcome to www.vivorrashop.com
This website is operated by Vivorra Shop. Throughout the site, the terms "we", "us" and "our" refer to Vivorra Shop.
Vivorra Shop offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here — including our Privacy Policy, Shipping Policy, and Refund & Return Policy. Please read these terms carefully before using our website.
These terms apply to all users of the site, including browsers, customers, merchants, and contributors of content. If you do not agree to any part of these terms, you may not access the website or use our services.
We reserve the right to update or modify these terms at any time by posting updates on this page. Continued use of the site constitutes acceptance of those changes.
Online Store Terms & Age Restriction
By using this website, you confirm that you are at least 18 years old or have reached the age of majority in the United Kingdom.
You may not use our products for any illegal or unauthorised purpose, nor violate any applicable laws, including intellectual property laws.
You must not transmit viruses, malware, or destructive code. Any violation of these terms may result in immediate termination of your access.
General Conditions
We reserve the right to refuse service to anyone at any time for any legitimate reason.
Content (excluding payment information) may be transferred unencrypted and adapted to meet the technical requirements of networks or devices.
Business Information & Contact Details
Store Name: Vivorra Shop
Registered Address (not a return address):
122 Pen Park Road
Bristol, AVON BS10 6BP
United Kingdom
Important Address Notice
The registered address listed above is not a return address.
Returns sent without prior authorisation may not be received or processed.
All returns must be requested through customer service before shipping.
This website is intended for customers in the United Kingdom and all orders are processed with the goal of providing a smooth and reliable shopping experience for this market.
All transactions are conducted in accordance with applicable UK consumer protection laws, including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Accuracy of Information
We strive to ensure that all information on this website is accurate and up to date. However, we do not guarantee that all content is complete, error-free, or current.
Use of the information provided is at your own risk.
Modifications to Services and Prices
Product prices may change without notice.
We reserve the right to modify, suspend, or discontinue any part of the service at any time, except where required by law.
Products & Services
Some products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund & Return Policy.
We make every effort to display product images and colours accurately; however, actual colours may vary depending on the device used.
Order Acceptance, Billing & Payment
We reserve the right to refuse or cancel any order at our discretion, including those suspected of fraud, abuse, or resale.
Accepted payment methods include those displayed at checkout (such as Visa, Mastercard, PayPal, and other supported providers).
By placing an order, you authorise the charge to the selected payment method and confirm that all billing information provided is accurate and complete.
Shipping, Returns & Refunds
Shipping, return, and refund procedures are governed by our separate policy pages:
Please review these policies carefully before completing your purchase.
We ship from our UK fulfilment centre to provide you with the best possible service.
Third-Party Tools & Links
We may provide access to third-party tools or external links "as is" without warranties or conditions.
We are not responsible for the content, accuracy, or practices of third-party websites.
User Content & Feedback
By submitting feedback, comments, or other materials, you grant us the right to use, modify, and publish such content without restrictions or compensation.
We may remove content considered illegal, offensive, or in violation of these terms.
Personal Information & Privacy
Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy.
Errors & Inaccuracies
Occasionally there may be typographical errors, inaccuracies, or omissions related to pricing, descriptions, or availability.
We reserve the right to correct such errors and cancel affected orders at any time.
Prohibited Uses
You may not use this website or its content:
• for illegal purposes
• to violate intellectual property rights
• to harass, abuse, or discriminate
• to provide false or misleading information
• to upload malware or spam
• to interfere with security features
Violations may result in termination of access.
Disclaimer of Warranties & Limitation of Liability
All products and services are provided "as is" and "as available", except where warranties are required by law.
We do not guarantee uninterrupted or error-free service.
To the fullest extent permitted by UK law, Vivorra Shop is not liable for indirect, incidental, or consequential damages arising from the use of the website or products. Nothing in these terms limits our liability for death or personal injury caused by negligence, or for fraudulent misrepresentation.
Indemnification
You agree to indemnify and hold Vivorra Shop harmless from any claim arising from violation of these terms or applicable laws.
Governing Law
These terms are governed and interpreted in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Severability & Termination
If any provision of these terms is found unenforceable, the remaining provisions will remain fully valid and effective.
We may suspend or terminate access to the website in case of violation of these terms.
Entire Agreement
These terms, together with our published policies, constitute the entire agreement between you and Vivorra Shop.
Contact Details
For questions regarding these Terms of Service:
Vivorra Shop
122 Pen Park Road
Bristol, AVON BS10 6BP
United Kingdom