Terms of Service

Last Updated: September 2026

Welcome to Vivorra Shop (www.vivorrashop.com), operated by FF COMMERCE LTD. Throughout the site, the terms "we", "us", and "our" refer to Vivorra Shop.

By visiting our website and/or purchasing products from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"), together with our Privacy Policy, Shipping Policy, and Refund & Return Policy. Please read these terms carefully before accessing or using our website.

1. Online Store Terms & Age Eligibility

By agreeing to these Terms, you confirm that you are at least 18 years of age or have reached the age of majority in your country or region of residence in the United Kingdom.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including UK copyright and intellectual property laws). You must not transmit any malware, viruses, or destructive code. Any breach or violation of these terms will result in immediate termination of your access to our Services.

2. Statutory Consumer Rights (UK)

In accordance with the UK Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, all products supplied must be as described, fit for purpose, and of satisfactory quality.

As a UK consumer, you benefit from mandatory local consumer law protections, including the statutory right to cancel your purchase within 14 days of physical receipt of goods. These statutory rights exist in addition to and remain completely unaffected by our voluntary policies.

3. Pricing, Billing & UK Fulfillment

• Currency & Billing: All transactions on www.vivorrashop.com are processed exclusively in British Pounds Sterling (GBP £).
• Logistics Scope: Our website is intended for customers in the United Kingdom, and all orders are processed with the goal of providing a smooth and reliable shipping experience.
• Pricing Modifications: Product prices are subject to change without notice. We reserve the right to modify, suspend, or discontinue any part of the service at any time, except where required by law.
• Order Acceptance: We reserve the right to refuse or cancel any order at our discretion, including orders suspected of fraud, commercial resale, or billing inaccuracies.

4. Prohibited Uses & Errors

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform illegal acts; (c) to violate intellectual property rights; (d) to harass, abuse, or discriminate; (e) to provide false or misleading information; (f) to upload malware, viruses, or spam; or (g) to interfere with site security.

Occasionally, storefront content may contain typographical errors or inaccuracies regarding pricing, product descriptions, or availability. We reserve the right to correct errors and update information or cancel affected orders at any time without prior notice.

5. Governing Law & Jurisdiction

These Terms of Service and any separate agreements shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. Nothing in these terms limits our liability for death or personal injury caused by negligence, or for fraudulent misrepresentation.

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