About Us
About Us – Vivorra Shop
Last Updated: September 2026
Welcome to Vivorra Shop (www.vivorrashop.com)—your trusted online destination for curated quality, everyday essentials, and modern lifestyle products designed specifically for shoppers across the United Kingdom.
Vivorra Shop is owned and operated by FF COMMERCE LTD (Companies House: 17398899). We believe that high-quality products, thoughtful design, and reliable service should be accessible without inflated high-street markups. Operating with complete commercial transparency, we are dedicated to providing a secure, seamless online shopping experience in full compliance with UK consumer law, including the Consumer Rights Act 2015 and the UK GDPR.
Our Philosophy & Direct-to-Consumer Value
By partnering directly with specialized manufacturing facilities and utilizing streamlined fulfillment networks, we eliminate unnecessary middlemen and traditional retail overheads. This direct model allows us to focus on stringent quality standards, premium materials, and efficient transit while passing significant savings directly on to you.
The Vivorra Shop Promise
We are committed to delivering dependability, value, and absolute peace of mind with every order placed on our store.
Every purchase includes Free Standard Delivery (£0.00) across the UK with no minimum spend, complete end-to-end parcel tracking, transparent GBP (£) billing, a straightforward 30-day return policy with £0.00 restocking fees, and dedicated customer support operating Monday through Friday.
Why Shop With Us?
- Free UK Shipping Always: Free standard delivery on all orders delivered via trusted local carriers (Royal Mail, Evri, DPD) within 5–10 business days.
- Curated Quality: Thoughtfully selected items crafted with durable materials designed for long-lasting satisfaction.
- Risk-Free Shopping: Straightforward 30-day return policy backed by zero restocking or administrative fees.
- Secure Checkout: 256-bit SSL encrypted transactions processed via PCI-DSS compliant payment gateways in GBP (£).
- Accessible Customer Care: Dedicated email assistance operating Monday through Friday (9:00 AM – 5:00 PM GMT/BST) via info@vivorrashop.com.
Important Notice Regarding Product Returns
Our registered office in Covent Garden, London is strictly an administrative headquarters and CANNOT process physical returns.
All product returns must be pre-authorized by contacting support at info@vivorrashop.com. Upon authorization, exact return instructions and details for our UK return forwarding facility in Bristol (122 Pen Park Road, Bristol, AVON BS10 6BP) will be provided. Packages sent to London without prior approval will be rejected.
Company Profile & Contacts
Store Name: Vivorra Shop
Operating Legal Entity: FF COMMERCE LTD (Companies House: 17398899)
Customer Care Email: info@vivorrashop.com (Mon–Fri, 9:00 AM – 5:00 PM GMT/BST)
Registered Business Address
FF COMMERCE LTD
71–75 Shelton Street
Covent Garden, London WC2H 9JQ
United Kingdom
(Administrative HQ — Not a return address)
UK Return Forwarding Address
Vivorra Shop UK Returns
122 Pen Park Road
Bristol, AVON BS10 6BP
United Kingdom
(Authorized returns only — Pre-approval required)
© 2026 Vivorra Shop | Part of FF COMMERCE LTD | All Rights Reserved